Shipping policy
Last updated: 2025
Welcome to our delivery information page.
You can reach our customer service at contact@sorayaa.ge.
Shipping costs, taxes and prices
All prices shown on the site include VAT, excluding shipping costs.
Shipping is charged according to the destination country.
Delivery within Europe
For all EU countries and other European countries we charge a flat fee of
€5.90.
Delivery outside Europe
For the rest of the world the shipping fee is €8.90.
Deliveries outside the EU may be subject to customs duties or import taxes, which are
payable by the customer.
Payment methods
- Credit card (Visa, Mastercard, American Express)
- Amazon Pay
- Bancontact, Maestro, JCB, Diners Club, Discover
- Bank transfer
Unless otherwise agreed, payment is due within 7 days of the order.
Delivery times
We ship with several carriers depending on the destination country
(La Poste, Colissimo, UPS or local partners).
Estimated delivery time: 8–12 working days across Europe.
Placing an order
Click “Add to cart” to add products. You can review and edit your cart at any time.
To complete your order, choose your country and payment method, then click “Place order”.
Returns & refunds
Read our terms here: Refund policy
Warranty & customer service
The statutory warranty applies in accordance with local law.
Contact: contact@sorayaa.ge.